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CMA challenges airlines' demand for doctor's note for travellers

Feb 25, 2009

(CMA). Air Canada and WestJet announced Jan. 8 they will follow a directive from the Canadian Transportation Agency (CTA) and make free extra seating available to disabled and obese passengers who qualify, but only if they have a doctor's certificate. 'The question of whether or not someone can fit into a specific seat on a specific plane is not a medical decision,' says CMA President Robert Ouellet. The airlines had until Jan. 10 to comply with the CTA order by introducing a 'one passenger, one fare' policy. It applies to passengers who require an attendant to travel with them because of a disability - some form of paralysis, for example - and to obese or overweight passengers who cannot fit in a single seat.


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